In this section of the chapter we learn about the goals in the open systems approach theory. What I found most interesting about goals and organizations is; when goals are a clearly communicated and broadly shared means that organizations will most likely be successful and forthcoming according to Jim Collins. This makes a lot of sense to me. If I am apart of a grand organization and I as an employee have a broader goal in mind, then I will know how to direct my work. I think Disney may be one of these companies who do so. When ever I have visited Disneyland or called via telephone I have always been greeted with joyfulness. I believe the top management makes it clear to the organization that their goal is to be “the happiest place on earth” in everything that they do. I find clearly defined goals to be effective in organizations.
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